FAQ

Backup Exclusions of the Webhosting Plans

The following directories and file patterns are excluded from our nightly automated backups to avoid storing redundant cache, session, and temporary files. If you have any questions regarding these exclusions, please contact our support team.

cPanel-Specific Paths

.MirrorSearch
*/.wysiwygPro_*
*/core.[0-9]*
tmp/*
logs/*
.cagefs
.cagefs*
.cpan
.cpanel/caches
.cpanel/datastore
.cpcpan
.sqmailattach
.cpanel/*.sock
access-logs/*
*/error_log
public_ftp/*
*/var/amasty_fpc/*
*/var/backups/*
*/var/cache/*
*/var/debug/*
*/var/export/*
*/var/import/*
*/var/log/*
*/var/report/*
*/var/session/*
*/var/tmp/*
lscache/*

Local Backup Archives / Account Imports

*.jpa
backup-*.tar.gz
cpmove-*.tar.gz
site-*.tar.gz
softaculous_backups/*

CMS-Specific / Cache / Miscellaneous

*/com_akeeba/backup/*
*/backupbuddy_backups/*
public_html/cache/*
*/wp-content/uploads/wpcf7_captcha/*
*/wp-content/widget-cache/*
*/wp-content/cache/*
*/wp-content/updraft/*
*/wptsc-cachedir/*
*/cache/smarty/*