FAQ

Mail delivery failed: returning message to sender

You receive these notifications from [email protected], where SYSTEM represents the hostname of the server hosting your webhosting package.

This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

Reason for This Notification

This automatic bounce message informs you that an email sent from your account could not be delivered to the specified recipient. The exact technical rejection code returned by the recipient’s mail server is included directly inside the email body.

Most Common Causes

  • The recipient’s email address does not exist.
  • There is a spelling mistake in the recipient address.
  • The message was rejected by the recipient’s mail server spam filter.
  • The recipient’s mailbox is full (quota exceeded).

Security Note

If you receive bounce notifications for emails that you did not send yourself, please contact us immediately via support ticket so we can identify which script or mailbox triggered the outgoing messages.