Information on Paying Your Invoices via PayPal

Dear Customers

to provide you with an even faster and more secure service, we have optimized how PayPal payments are processed. We want to ensure that your payments are credited to your customer account immediately and without detours.

Why is sending money manually no longer possible?

You may have noticed that the “Send Money” feature directly on the PayPal website has been disabled for our account. There is a simple reason for this: automation.

When you send amounts manually, our billing system cannot automatically assign the payment to a specific invoice. As a result, your services are not activated immediately and manual processing by our support team is required. To avoid these delays, we exclusively use the direct payment interfaces integrated into our portals.

Your benefits when using the official payment interfaces

• Instant Activation: Your service is typically activated immediately after payment completion.
• Zero Errors: The invoice amount and invoice number are transmitted automatically and accurately.
• Security: The connection between PayPal and our billing systems is encrypted and secure.

How to pay your invoice easily and correctly

Please log in to the customer portal of the service you use. Under the “Invoices” section, you will find your open invoices. Simply click on the desired invoice and use the PayPal button displayed there.

Here are the direct links to our portals:

If you use another platform operated by us, the same principle applies: please always use the integrated invoice management for your payments.

Thank you for your understanding and cooperation in keeping our processes fast and reliable.