Information on Paying Your Invoices via PayPal
Learn how to pay open DataDachs and STREAMPANEL invoices instantly and securely using the official PayPal checkout button in the client portal.
FAQ & Tutorials
Find quick answers, step-by-step tutorials, and technical guides for our web hosting plans and billing.
CloudLinux Limits Explained - Dedicated Resources for Your Website
Overview of guaranteed CloudLinux LVE resources (CPU, RAM, disk I/O, IOPS, Entry Processes, and NPROC) across all DataDachs webhosting plans.
Setting CHMOD Permissions in FileZilla: A Step-by-Step Guide
Step-by-step tutorial on how to view and change file and folder permissions (CHMOD 755 and 644) on your webhosting server using FileZilla FTP.
Why Is My Domain Only Activated After Payment Receipt as an Existing Customer?
Learn why domain registrations and renewals are processed automatically upon payment receipt even for existing customers to prevent double renewals.
I Forgot the Password for My PHP-Fusion 7.x Installation
How to reset a lost user and administrator password in PHP-Fusion 7.x directly via phpMyAdmin by updating the password hash and salt columns.
The update cannot be installed because we will be unable to copy some files (cron/.ea-php-cli.cache)
How to resolve the WordPress plugin update error caused by inconsistent file permissions on cron/.ea-php-cli.cache in your hosting account.
Webhosting: How Do I Get Started?
Step-by-step getting started guide for your DataDachs webhosting plan: cPanel login via client portal, domain nameservers, PHP selector, and upload.
PHP Version on a Per-Directory Basis
How to configure a custom PHP version (from PHP 4.4 up to PHP 8.3) for individual folders or domains in your hosting account using .htaccess.
Change PHP Version / Modules
Learn how to switch your account-wide PHP version and enable or disable PHP extensions in cPanel using the CloudLinux PHP Selector at DataDachs.
PHP-FPM vs. LiteSpeed LSPHP
Why DataDachs webhosting uses LiteSpeed Web Server with LSPHP (LSAPI) instead of traditional PHP-FPM: faster execution and higher stability.
A warning occurred while processing this directive
How to resolve the cPanel error message 'A warning occurred while processing this directive' after logging in or restoring an account backup.
SMTP Error: 550 We don't handle mail for example.com
What the bounce message 'SMTP Error: 550 We don't handle mail for example.com' means when sending emails and how to verify the recipient domain.
Webhosting Management / Credentials
How to view your webhosting credentials and log in to your cPanel control panel securely via single sign-on in the STREAMPANEL client portal.
Umlauts / Special Characters Are Not Displayed Correctly
Are German umlauts or special characters displayed incorrectly? Learn how to switch PHP default_charset between UTF-8 and ISO-8859-1 in cPanel.
Where Can I Find the Error Logs of My Applications?
Find out where PHP application error logs (error_log) are stored in your DataDachs webhosting account to debug script errors quickly.
DataDachs and WordPress Environments
High-performance WordPress hosting at DataDachs: server-level protection via Imunify360 and Safeguard, ultra-fast LiteSpeed Cache, and daily backups.
Mail delivery failed: returning message to sender
Understand why you receive 'Mail delivery failed: returning message to sender' notifications from Mailer-Daemon and how to check the bounce reason.
Backup Exclusions of the Webhosting Plans
Complete reference list of temporary folders, cache directories, and archive files excluded from nightly automated DataDachs webhosting backups.
I Would Like to Have a Port Opened
Information on outgoing firewall ports (5000 to 65535) in DataDachs webhosting plans and enabling allow_url_fopen in PHP for external connections.
Enable Compression in Your Webhosting Account
Step-by-step guide on how to enable server-side Gzip and Brotli content compression in cPanel under Optimize Website for faster page loading.
Default Settings for Server-Side Compression
List of all default MIME types (HTML, CSS, JavaScript, JSON, XML, web fonts, and SVG) included in DataDachs server-side Gzip and Brotli compression.
This site works only in browsers with SNI support
What the notice 'This site works only in browsers with SNI support' means for SSL certificates and when a dedicated IP address is needed.
The Statistics Show Values in the Red Zone
Why does the cPanel resource monitor show values in the red zone during updates? Learn how CloudLinux throttles temporary CPU spikes safely.
Server Error 508 Resource Limit Is Reached
What causes 'Server Error 508 Resource Limit Is Reached' and how to inspect CPU, memory, and concurrent connection (EP) usage in cPanel.
Nameserver Settings for Domains With and Without Webhosting
Reference list of official nameservers for standalone domains (ns1-ns3.ispapi.net) and for domains connected to a DataDachs webhosting package.
Error: This feature, 'password', is not enabled on your Account
How to solve the cPanel message 'Error: This feature, password, is not enabled on your account' by updating your password in the client portal.
The cPanel User 'EXAMPLE' Is Not Present in the Database Map
How to fix the error 'The cPanel user is not present in the database map' after restoring a backup in your DataDachs webhosting account.
SourceGuardian / ionCube / Zend Guard Loader Versions
Overview of supported PHP versions for running encoded PHP scripts with SourceGuardian, ionCube Loader, and Zend Guard Loader at DataDachs.
My Outgoing Email Sending Was Restricted / Limited
Learn why outgoing email sending on your webhosting account may be temporarily throttled after spam incidents and how to lift the restriction.
all hosts for 'domain.tld' have been failing for a long time (and retry time not reached)
What the mail error 'all hosts for domain.tld have been failing for a long time (and retry time not reached)' means and how support clears it.
Webhosting / Autoinstaller / Softaculous
Install over 350 web applications (WordPress, Joomla, Drupal, shops, and forums) with one click using the Softaculous Apps Installer in cPanel.
Brotli Data Compression Algorithm
Learn how Brotli compression (content-encoding: br) works on DataDachs LiteSpeed webhosting, how to test it, and how to disable it via .htaccess.
Quick UDP Internet Connections: HTTP/3
HTTP/3 and QUIC (Quick UDP Internet Connections) are enabled by default on DataDachs LiteSpeed webhosting: requirements, testing, and .htaccess config.
DNS CAA (Certification Authority Authorization) Record
Details on the default DNS CAA (Certification Authority Authorization) record for Let's Encrypt SSL certificates in DataDachs webhosting accounts.
PHP Extensions (PHP 4.4 to PHP 8.2)
Complete visual overview of selectable PHP extensions and modules from PHP 4.4 through PHP 5.6 and PHP 7.4 up to PHP 8.2 in the cPanel PHP Selector.
Incoming / Outgoing MySQL Connections (Remote MySQL)
How to authorize external MySQL/MariaDB database connections by static IP address in cPanel, including firewall sync intervals and security rules.
phpMyAdmin: Error during session start
How to resolve the phpMyAdmin error 'Error during session start (No such file or directory)' by recreating the missing tmp folder with 0755 permissions.
Does W-P CMS Portal V2 Run in My Account?
Can you run the legacy W-P CMS Portal V2 on DataDachs webhosting? Yes, by selecting PHP 5.4 in cPanel or upgrading to the modern CMS Portal Mobile.
PCPIN Chat / IP filter not configured
SQL fix for the 'IP filter not configured' database error when running legacy PCPIN Chat 6.23 on modern MySQL and MariaDB server versions.
File Permissions (chmod) for Files / Folders
Learn why files should use CHMOD 0644 and folders CHMOD 0755 on DataDachs webhosting, and why insecure 0777 permissions are unnecessary with LSAPI.
Backup Processes of the Webhosting Plans
Overview of automated daily and weekly backups plus on-demand snapshots via JetBackup for DataDachs webhosting plans stored in Frankfurt, Germany.
Outgoing SMTP Ports (25, 465, 587)
Learn why unencrypted outgoing SMTP port 25 is blocked on all DataDachs webhosting servers and how to connect to external mail servers via port 465 or 587.